Shipping Time for In-Stock Items
In-stock items can be delivered within 7 – 10 days of purchase date. Please be diligent in your selections and utilize our expert service before deciding on an item. Return or Exchange of an item is only allowable if the item is not unboxed or assembled, and Hausful has received your request within 7 days of delivery date.
Hausful is proud to partner with Route
, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout. *Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
Delivery Policy for Local Furniture purchases
We can provide quoting and scheduling a drop off or white glove delivery service to your home or business that is in our local area, within 100 miles of Charleston, SC. Please call us at 843-203-6420 to inquire and we can provide a quote.
Store and Warehouse Pick Up for Orders
Call to check stock of any item! Purchased items can be picked up locally at Hausful or the Hausful Warehouse once you have been notified your purchased item(s) are in stock - this timing can vary depending on item(s) purchased. Please be diligent in your selections and utilize our expert service before deciding on an item. Return or Exchange of an item is only allowable if the item has not been unboxed or assembled, and Hausful has received your request within 7 days of pick-up date. A re-stock fee may be applied.